Highly recommend Martin’s tree service! Randy was attentive to the our needs and helped guide us through options over the years to save our trees. Unfortunately, the trees didn’t make it, and they had to be removed. Removing these two trees was tricky based on they were beside our pool and close... Read More
Highly recommend Martin’s tree service! Randy was attentive to the our needs and helped guide us through options over the years to save our trees. Unfortunately, the trees didn’t make it, and they had to be removed. Removing these two trees was tricky based on they were beside our pool and close to neighbours house and yard. We were SUPER impressed with the care they took making sure the branches didn’t land on the house, fences, perennial gardens, wooden deck, pool, and concrete patio. They were friendly and personable – and answered questions with confidence. We especially appreciated the care they took to ensure their equipment (specifically the trunk grinder) did not wreck our concrete patio or our lawn. The clean-up afterwards was spot on – making sure our place, the neighbours, the boulevard, and sidewalks were also clean and debris free. All this care and preparation added more time to their overall task – but putting the customer first was impressive and appreciative. At one point, one of the branches slipped and broke a deck board – they immediately told me and they would replace the broken board at no cost. I realize that for some customers – this is their expectations – and they were met. For us, they exceeded my expectations and delivered a quality service with a personal touch!!! You guys were awesome (too bad it was early in the morning – I had a beer ready for you all LOL). Read Less
